Returns & Exchanges at Azure US
We want you to love your fashion finds, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn items with original tags. Our streamlined process ensures your refund or exchange is handled quickly so you can get back to styling your wardrobe.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Drop Off Package
Hand over your return package to any authorized USPS or FedEx drop-off location near you.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing